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Assistant Business Operations Manager
China Mobile International LimitedHK30 天前
职位描述Degree holder in Business / Marketing / Management or relative major Minimum 7 years of working experience in business operation Experience in Enterprise system operation (ERP / CRM, etc.), Vendor management, Customer service system management Excellent troubleshooting skill Passion to make a difference, self-motivated, result-oriented with good business acumen Good team player and work independently with excellent communication and negotiation skills Proficient in MS Office and word processing Excellent command of spoken and written Chinese, including Cantonese and Mandarin, good command of both spoken and written English
Assistant Business Operations ManagerHeadquartersHKInnovative BusinessBusiness Operations ManagementMiddleApplyStaff Application
Responsibility
- Business operation management - Responsible for business operation strategy formulation, operational process improvement, daily operation tasks, cost control, etc.
- Handle daily accounting operations, financial & management reporting; running of month-end settlement and revenue booking.
- Customer service support - Help formulate and optimize service standards, monitor service quality, analyze and resolve customer compliant issue, provide customer service training.
- Supervise the daily warehouse operations of dispatching, receiving, sorting and inventory control.
- Monitor logistics process, ensure timely and accurate orders fulfillment to achieve KPIs of the warehouse.
- Vendor management - Provide post-sale support such as customer service and settlement support.
- Other business operation tasks.
Requirements