Assistant Manager, Database Administration

About FWD Group

FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. Visit

Purpose

Lead database design and implementation projects

Manage database security and ensure compliance with regulations

Develop and implement database policies and procedures

Manage database backups and disaster recovery plans

Drive the overall database strategy for the organization

Provide technical guidance and mentorship to junior team members

Setup standard, SOW and support model on DB services of different cloud platforms (Azure, AWS and MongoDB Atlas).

Key Accountabilities

Act as the Database team lead for management and support of FWD IT Database system, services availability, capacity and 7x24 hours support.

Ensure that databases meet business requirements and performance standards

Stay up-to-date with compliance regulations and ensure that databases meet all requirements

Ensure that backups are performed regularly and can be restored if necessary

Continuously evaluate and improve the database infrastructure to meet business needs

Mentor junior team members to help them develop their skills and advance in their careers

Develop and deliver training programs to help team members stay up-to-date with new technologies and best practices.

Provide support and consultancy on DB solutions, build a framework for standardizing DBs, govern the standards, evaluate related technologies and communicate with vendor.

Design the database architecture that leverages innovative technologies and cloud services. Evaluate new database technologies and plan and implement Technology Refreshment program

Align personal development plan with business objectives and embrace the transformation to move the team / department forward

Qualifications / Experience

Degree holder in Computer Science / Information Technology or equivalent with more than 6 years of database administration experience gained in sizable organization

Holder of professional qualification(s) preferred e.g. Azure, MCSE(Database Platform) and MongoDB certificates.

Knowledge & Technical Skills

At least 5 years hands-on experience in database administration with MS SQL 2014 / 2016 / 2019

Experience to manage DB on cloud and SaaS (Software as a Service)

Knowledge on MongoDB, Mysql DB2 and Postgres DB knowledge are added on

Hands-on experience in database installation, backup & recovery, performance monitoring and tuning, database monitoring, data replication and database encryption

Proficient in database design and problem solving of database problem and incident management

Able to work independent, self-motivated and willing to take challenges

Able to communicate with colleagues and mentor other teammates

Strong Analytical and problem-solving skills

Good command of written English and Chinese; fluent in spoken English