Telephone Operator

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities:

• Provides courteous and prompt service for internal and external customers in accordance with the established Peninsula standards
• Handles various sort of inquiry over the phone efficiently
• Handles restaurant’s bookings as a call centre and answers general enquiries about hotel outlets with exceptional guest service

General Requirements:

• Relevant experience working in hospitality industry would be an advantage
• Excellent in spoken and written English, Chinese and Mandarin
• Hands-on experience with MS Office