Lead and support Client Advisors in building and maintaining strong client relationships, driving superior client service and engagement
Act as the primary point of contact for Client Advisors, managing client inquiries, administrative tasks, and documentation in line with regulatory requirements and internal policies
Drive preparation of investment market updates and presentation materials for prospects and existing clients
Assist and lead ongoing portfolio monitoring, facilitating rebalancing strategies and transaction execution
Participate in client meetings with Client Advisors, providing proactive support in documentation and follow-up actions
Lead client onboarding processes, perform KYC and due diligence, and collaborate with internal teams to ensure smooth account opening
Mentor and train new team members, fostering a culture of excellence and continuous improvement
Provide leadership in ad-hoc projects and initiatives, ensuring timely execution and alignment with business objectives
Requirements
Degree holder in banking, business management and finance related disciplines
Minimum 5 years of experience in wealth management or private banking
Strong understanding of investment products, compliance, and regulatory requirements
Excellent communication, organizational, and leadership skills
Ability to work independently and collaboratively in a fast-paced environment
License holder of securities (HKSI) and insurance (IIQE) and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance and Insurance Ordinance strongly desired
Strong sales and customer orientation, with ability to communicate effectively and create connection with others
Proficiency in written and spoken English, Chinese and Putonghua