Senior Associate Associate (Customer Service) (SFGS)

Our client is a Leading Finance Company they are currently seeking for a Senior Associate / Associate (Customer Service)to join their team.

Senior Associate / Associate (Customer Service)

Responsibilities:

• Handle customer enquiries and complaints through inbound and outbound calls.
• Establish and maintain good customer relationship by providing professional customer care services.
• Assist the applicationsunder the SME Financing Guarantee Scheme (SFGS).
• Perform ad-hoc duties as assigned.

Requirements:

• Diploma or above.
• Minimum 1 year solid Customer Service experience preferable in Call Centre and Customer Services.
• Familiar with MS Office and word processing (English & Chinese).
• Proficient in spoken and written Cantonese English and Mandarin.
• Strong problem-solving skills and presentation skills.

Interested candidates please send your resume (MS Word document) including employment history present and expected salary to

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(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)

Required Experience:

Senior IC

Employment Type : Full Time
Experience: years
Vacancy: 1