Customer Service Assistant Manager (5 days)

Our client is a Leading Direct Sales Company mainly inskin care personal care beauty health products they are currently seeking aCustomer Service Assistant Manager to join their team.

Customer Service Assistant Manager ( 5 days work)

Responsibilities:

• Manage and support the CS team to serve distributors and customers
• Develop close relationships with HK and Macau distributors
• Liaise and collaborate with external parties to ensure smooth execution of order processing and merchandise delivery
• Answer customers queries in WhatsApp and WeChat. Resolve quality and delivery problems in online or retail shopping
• Update and enforce company SOP and members handbook
• Supervise and train team of CSOs for good manners and maintain high standards in serving customers

Requirements:

• University degree
• 2 years experience in managerial supervision
• Strong organizing and planning skills
• Excellent people skill and problem solving technique preferably in online shopping industry
• Willing to work after office hours and at weekends for distributor related events
• Good knowledge of Excel and PowerPoint
• Self-motivated detail-minded and willing to learn
• Proficient in spoken and written English Cantonese and Putonghua

Interested candidates please send your full resume (MS Word document) including employment history present and expected salary and contact telephone number to:Delken GroupLimited Room 1202 CC Wu Building 302-308 Hennessy Road Wanchai HK; email toor contact 2591-1988 or fax to 2591-1222.

For more jobs please visit our website: All personal data submitted will be treated in strict confidential and used for recruitment purposes only:::

Required Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1