Client Success Manager

Job Description

We’re looking for someone to join our dynamic team in Hong Kong on a part-time basis.

Experior Asia is an established education company connecting passionate educators with schools across Hong Kong, China, and beyond. As we continue to grow, we’re looking for a proactive individual to support client relationships and play a key role in the day-to-day running of the business, with opportunities to grow alongside us.

Client Relationship & Account Management:

• Attract and engage new clients via phone, email, and in-person meetings

• Maintain and develop existing client relationships

• Support contract negotiation and onboarding of new clients

• Act as a point of contact and account manager for assigned clients

• Assist with organising and hosting client social and networking events

• Provide ongoing support to the Directors as required

Office & Administrative Support:

• Coordinate teacher cover and short-term staffing support for clients

• Assist with visa applications and liaise with immigration departments

• Prepare, arrange, and file documentation (digital and physical)

• Maintain organised company records using Google Drive and internal systems

• Support school tenders and general ad-hoc office tasks

• Prepare invoices, track expenses, and support basic finance administration

• Provide day-to-day support to the business and teaching staff

Requirements

• Bachelor’s degree in any discipline

• Experience in administration, office support, or client-facing roles

• Highly organised with strong attention to detail

• Confident multitasker with a proactive, can-do attitude

• Bubbly, energetic personality

• Proficient in Microsoft Office and Google Workspace

• Fluent in English and Cantonese (Mandarin is a plus)

• Holds a valid Hong Kong work visa

Benefits

• Competitive salary

• Flexible, part-time working hours

• Hybrid working setup (home and office)

• Opportunity to grow within a supportive and expanding education business

Requirements
Is an open-minded, cooperative and responsible team member;