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Food & Beverage Operations Manager

Food & Beverage Operations Manager

Island Shangri-La, Hong KongHong Kong
30 天前
职位描述

We are looking for a Food & Beverage Operations Manager based at Island Shangri-La, Hong Kong!

As a Food & Beverage Operations Manager, we rely on you to :

  • Assist the Head of Food & Beverage to achieve business results and managing cost base in accordance with the annual F&B budget and KPIs by monitoring and enhancing staff productivity; conducting cost-efficient measures by utilizing operating equipment and optimal manpower deployment and creating business and revenue improvement strategies
  • Ensure that the operation within areas of responsibilities complies with the SOP requirements and all staff are well trained and perform according to the SOP requirements and standards including the HACCP compliance
  • Monitor the operation and the public areas comply with safety regulations in order to provide a safe and cozy environment for guests
  • Ensure all the team are follow safety work practices and constantly reviewing and improving work practices; regularly reviewing and inspecting facilities
  • Work closely with culinary team and other stakeholders to assist in planning of food and beverage promotions and other projects to enhance guests dining experience and satisfaction level
  • Assist in food and beverage projects and other duties as assigned

We are looking for someone who has :

  • Degree or higher diploma or above in Hotel and Catering Management
  • Minimum of 6 years hands-on experience of awarded restaurant and bar operations in renowned hotels or well established catering operations with 3 years in a role of managing multiple outlets
  • Focus on the customer needs and trends in order to meet customer satisfaction; and creativity and flair to exceed customer expectation
  • Sound food and beverage knowledge in international cuisine and wine & spirits; knowledge of HACCP compliance; and knowledge of financial statement and experience in budgeting
  • Excellent leadership skills and mastery in delegating multiple tasks
  • Demonstrate the highest level of hospitality and professionalism with guest-oriented and service-minded
  • Excellent communication and interpersonal skills in English and Cantonese; capability in report writing and presentations, hands-on experience in MS Office applications
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    Manager • Hong Kong