Senior Product Officer

Responsibilities :

• Be the key contributor in product development project to ensure successful product launch and implementation
• Supporting the quality of all kinds of writing and editing prepared by the team, including but not limited to product materials and presentations
• Coordinating with different parties and contributing to effective internal and external communication
• Liaising with vendors and suppliers to ensure its services and performance in accordance to the service level agreements
• Assist in developing strategies, initiatives and all-round product proposition ( customer experience, concierge services, lifestyle and wellness incentives, and other value-added services) to expand our EB business
• Drive functional teams and coordinate all actions related to any product initiatives
• Support on-going product maintenance, market research and intelligence and post-and-after of new product launch activities of IPMI
• Proactively initiate meeting with stakeholders to discuss the key project issues, development progress and deliverables in an effective manner
• Support one-AXA cross-selling activities

Qualifications :

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.