Senior Manager / Manager – Merchandising Operations

About us

We aspire to deliver value in global supply chains by living our values around people, partners and the planet. As new technologies disrupt the way consumers and businesses interact, Li & Fung is reimagining and creating supply chains for the future. Through our innovative products and end-to-end supply chain solutions, we aim to expand the realm of what is possible and create more value for more players along the supply chain.

With our entrepreneurial spirit, we are using digital technologies to speed collaboration, drive innovation and enhance sustainability. Our values form the basis of our culture, our brand and our business strategies. They define how we engage with our colleagues, with our customers and suppliers, our shareholders, and the communities in which we live and work.

To cope with our development, we are looking for individual who share the same values as us to take up the position of  Senior Manager / Manager - Merchandising Operations. Support Senior Vice President – Merchandising, Category Head of Merchandising and Country Head of Merchandising to report and escalate end-to-end critical path key milestones and manage post-order shipment planning activities of the merchandising function. This role will be responsible for reporting critical path and escalate on delays of key milestones, managing shipment planning process and supplier logistics performance for all categories across different sourcing countries. This role should analyze root causes for shipment delays and drive improvement plan with cross-functional team and external stakeholders including suppliers and factories. The manager should operate in a global context with stakeholders across Asia and Europe.

Here is what you need to know about this role :

Responsible for managing critical path reporting, escalation and shipment planning process with suppliers, lead the supply planning team to negotiate with suppliers on shipment plan, shipment follow-up and manage supplier logistics performance with forwarder partner

Design and report critical path performance for all categories

Develop and execute shipment planning strategies to ensure optimal product availability to our customer

Manage logistics function to ensure smooth execution of shipment booking, logistics operations and resolve any supply chain issues with customer and forwarder

Overlook all production communication with suppliers, monitor cargo readiness, factory capacity and communication with customer’s logistics partner both locally and overseas

Communicate with senior management to present reports and performance metrics related to post order process and shipment status

Continuously evaluate and improve shipment planning and post-order management related processes, tools and systems to enhance efficiency and accuracy

Roll-out new tools and way of working and deliver training to the team

You might be a good fit if you have …

Bachelor's Degree in Supply Chain Management, Business Administration or related discipline

Minimum 8 years relevant experience in merchandising operations function, preferably experience of hardgoods and European retailer

Experience with managing a sizable team, project management and stakeholder management.

Strong analytical skill with proficiency in data analysis and forecasting techniques

Strong problem-solving and decision-making abilities, with a focus on process improvement and operational excellence

Able to work under fast-paced and dynamic environment with very tight deadlines

Ability to critically challenging ideas and assumptions in a constructive and collaborative manner

Excellent communication and presentation skills, both written and spoken

Fluent in spoken and written English and Mandarin

Candidate with less experience will be considered as Manager

If this sounds like you, Apply Now! We offer the below benefits and perks : -

Competitive salary with 13th month salary plus discretionary bonus

Health, dental, life and personal accident insurances

Paid days off + festival early leave + volunteer leave

Sample sales and staff discount offer

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It’s alright if this is not what you are looking for! You can also join us on LF Talent Network by clicking HERE (). We will contact you when the right job opportunity comes up!

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and / or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

About Li & Fung

At Li & Fung, value has tangible meaning and we strive to deliver value to our stakeholders with each and every interaction. We also live by our values of humility, entrepreneurship and family and they are at the core of our relationship with our people, our partners and our commitment to reduce the harmful impact of our industry on the planet.

Since 1906 we have grown from our initial startup focused on trading porcelain and silk from China to the West to today’s multinational corporation, managing complex supply chains for brands and retailers worldwide. Over 118 years, Li & Fung has been developing networks and building long-term, meaningful relationships with our stakeholders. Despite major changes and disruptions, innovation and creativity continue to drive our business. We constantly experiment with new ways of working to deliver value to our customers and suppliers, our shareholders, and the communities in which we live and work. We are dedicated to changing how the world works and making life better for people everywhere.

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