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Application Support Analyst - Wealth Management

Application Support Analyst - Wealth Management

Pinpoint AsiaHong Kong
30 天前
薪水
HK$40,000.00–HK$60,000.00每月
职位描述

Responsibilities

  • Provide first and second-level application support for Wealth Management and Brokerage operations in Hong Kong and Singapore.
  • Conduct detailed business analysis and manage projects to ensure smooth implementation.
  • Gather and analyze user requirements, and propose effective IT solutions.
  • Collaborate with vendors and in-house development teams to implement and integrate IT solutions.
  • Ensure software quality by supporting System Integration Testing (SIT) and User Acceptance Testing (UAT).
  • Develop and maintainprehensive technical documentation.
  • Monitor and respond to application issues, ensuring timely resolution and escalation when necessary.
  • Proactively identify and implement process improvements to enhance system performance and user experience.
  • Provide on-call support as required for critical issues outside normal business hours.

Qualifications :

  • Bachelor’s degree inputer Science or a related field.
  • Minimum of 6 years of experience in IT support within the Brokerage or Wealth Management sectors.
  • Strong hands-on experience with trading and settlement systems for securities, futures, options, bonds, mutual funds, and structured products.
  • Experience with Internet and mobile trading system support.
  • Proficiency in SQL and familiarity with SAS is a plus.
  • Demonstrated ability to work independently and manage multiple tasks simultaneously.
  • Excellent analytical, problem-solving, andmunication skills.
  • Proficiency in both written and spoken English and Chinese (including Putonghua).
  • Leadership skills and the ability to work effectively with cross-functional teams.
  • Preferred Skills :

  • Experience in ITILpliant incident, problem, and change management.
  • Familiarity with DevOps practices and tools.
  • Knowledge of scripting and automation for process improvement.
  • Data provided is for recruitment purposes only.

    Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

    We are a team of specialist tech recruiters (many of our recruiterse from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

    Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.

    Our vision is to helppanies hire smarter and help job seekers get closer to their career aspirations.

    We are also seeking top-calibre candidates for the following exciting roles :

    1) Data Analyst - Leading Insurance Group

    2) Front Office Java Developer

    3) Application Support Analyst (Australia Market) - Wealth Management