Talent.com
Customer Service Advisor - Full-time (Kowloon Bay Store)

Customer Service Advisor - Full-time (Kowloon Bay Store)

Decathlon Hong KongKowloon Bay, Kowloon, HK
28 天前
职位类型
  • Quick Apply
职位描述

Your Purpose

At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user.

What You’ll Be Doing

  • Own the cashier and service desk zone
  • Manage returns, refunds, exchanges, and resolve user issues
  • Support Click & Collect, eCommerce, and Delivery services
  • Keep track of cash handling accuracy and systems updates
  • Collaborate with teammates during store opening / closing
  • Take part in layout, stock, and omnichannel service operations

Requirements

  • Friendly, calm, and solution-focused in your approach
  • Good communication skills and enjoy working with people
  • Detail-oriented, reliable, and accurate in handling systems and processes
  • Flexible availability, including weekends and public holidays
  • Experience in customer service or retail can be helpful but not required
  • Basic knowledge of sports products or involvement in sports activities is welcomed
  • Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

    • Benefits

    Why Join Us?

    We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate :

  • Performance Bonus based on your team’s results
  • Staff Discount on all Decathlon products
  • Monthly Sports Allowance to support your active lifestyle
  • Health Insurance Coverage (medical & dental)
  • Birthday Leave, Wedding Leave, and Paid Annual Leave
  • MPF + Company Shareholding Scheme
  • Continuous training and career development , locally and globally

    • Let’s Make Every Visit Memorable

    Love helping people and solving problems? Apply now and bring sport to life with us.

    为此搜索创建职位提醒

    Customer Kowloon Bay • Kowloon Bay, Kowloon, HK

    相关职位
    Customer Service Assistant - Part-time (Mong Kok Store)

    Customer Service Assistant - Part-time (Mong Kok Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    Greet users and assist with purchases.Process payments, returns, and answer simple queries.Click & Collect and online orders. Help with product exchanges and size suggestions.Enjoy helping peopl...展示更多上次更新时间：30 天前
    Customer Service Advisor (Japanese Speaking)

    Customer Service Advisor (Japanese Speaking)

    CollinsonQuarry Bay
    Quick Apply
    We use our expertise and products to craft customer experiences.Our range of services helps global brand acquire, engage and retain choice-rich customers. Collinson International Limited.Registered ...展示更多上次更新时间：30 天前
    Customer Service Advisor - Full-time (Mong Kok Store)

    Customer Service Advisor - Full-time (Mong Kok Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    At Decathlon, great service is our sport.Manage returns, refunds, exchanges, and resolve user issues.Click & Collect, eCommerce, and Delivery services. Collaborate with teammates during store op...展示更多上次更新时间：30 天前
    Sports Sales Advisor - Full-time (Shatin Store)

    Sports Sales Advisor - Full-time (Shatin Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    You take care of our users before, during, and after their purchase by being a.Understand user needs and offer.Manage layout, stock, pricing, and display in your. Click & Collect, Buyback, Renta...展示更多上次更新时间：30 天前
    Sports Sales Assistant - Part-time (Kowloon Bay Store)

    Sports Sales Assistant - Part-time (Kowloon Bay Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    You’ll bring your energy, your smile, and your love of sport to every shift.Greet users and offer friendly, sport-related product advice. Collaborate with your teammates to ensure smooth daily opera...展示更多上次更新时间：30 天前
    Sports Sales Advisor - Full-time (Ma On Shan Store)

    Sports Sales Advisor - Full-time (Ma On Shan Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    You take care of our users before, during, and after their purchase by being a.Understand user needs and offer.Manage layout, stock, pricing, and display in your. Click & Collect, Buyback, Renta...展示更多上次更新时间：30 天前
    Sports Sales Advisor - Full-time (Taikoo Shing Store)

    Sports Sales Advisor - Full-time (Taikoo Shing Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    You take care of our users before, during, and after their purchase by being a.Understand user needs and offer.Manage layout, stock, pricing, and display in your. Click & Collect, Buyback, Renta...展示更多上次更新时间：30 天前
    Customer Service Assistant - Part-time (Kai Tak Store)

    Customer Service Assistant - Part-time (Kai Tak Store)

    Decathlon Hong KongKai Tak, Kowloon, HK
    Quick Apply
    Greet users and assist with purchases.Process payments, returns, and answer simple queries.Click & Collect and online orders. Help with product exchanges and size suggestions.Enjoy helping peopl...展示更多最后更新时间： 28天前
    Sports Sales Assistant - Part-time (Tseung Kwan O Store)

    Sports Sales Assistant - Part-time (Tseung Kwan O Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    You’ll bring your energy, your smile, and your love of sport to every shift.Greet users and offer friendly, sport-related product advice. Collaborate with your teammates to ensure smooth daily opera...展示更多上次更新时间：30 天前
    Sports Sales Advisor - Full-time (Causeway Bay Store)

    Sports Sales Advisor - Full-time (Causeway Bay Store)

    Decathlon Hong KongCauseway Bay, Hong Kong Island, HK
    Quick Apply
    You take care of our users before, during, and after their purchase by being a.Understand user needs and offer.Manage layout, stock, pricing, and display in your. Click & Collect, Buyback, Renta...展示更多最后更新时间： 28天前
    Customer Service Advisor - Full-time (Kai Tak Store)

    Customer Service Advisor - Full-time (Kai Tak Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    At Decathlon, great service is our sport.Manage returns, refunds, exchanges, and resolve user issues.Click & Collect, eCommerce, and Delivery services. Collaborate with teammates during store op...展示更多上次更新时间：30 天前
    Head of Customer Service

    Head of Customer Service

    Keller Executive SearchHong Kong, Hong Kong, HK
    Quick Apply
    This is a position within Keller Executive Search and not with one of its clients.This senior position will lead Customer Service for Keller Executive Search in Hong Kong, Hong Kong SAR, shaping st...展示更多最后更新时间： 2天前
    Customer Service Assistant - Part-time (Tuen Mun Store)

    Customer Service Assistant - Part-time (Tuen Mun Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    Greet users and assist with purchases.Process payments, returns, and answer simple queries.Click & Collect and online orders. Help with product exchanges and size suggestions.Enjoy helping peopl...展示更多上次更新时间：30 天前
    Sports Sales Advisor - Full-time (Kai Tak Store)

    Sports Sales Advisor - Full-time (Kai Tak Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    You take care of our users before, during, and after their purchase by being a.Understand user needs and offer.Manage layout, stock, pricing, and display in your. Click & Collect, Buyback, Renta...展示更多上次更新时间：30 天前
    Sports Sales Advisor - Full-time (Tuen Mun Store)

    Sports Sales Advisor - Full-time (Tuen Mun Store)

    Decathlon Hong KongTuen Mun, New Territories, HK
    Quick Apply
    You take care of our users before, during, and after their purchase by being a.Understand user needs and offer.Manage layout, stock, pricing, and display in your. Click & Collect, Buyback, Renta...展示更多最后更新时间： 28天前
    Customer Service Assistant - Part-time (Kowloon Bay Store)

    Customer Service Assistant - Part-time (Kowloon Bay Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    Greet users and assist with purchases.Process payments, returns, and answer simple queries.Click & Collect and online orders. Help with product exchanges and size suggestions.Enjoy helping peopl...展示更多上次更新时间：30 天前
    Customer Service Advisor - Full-time (Taikoo Shing Store)

    Customer Service Advisor - Full-time (Taikoo Shing Store)

    Decathlon Hong KongTaikoo Shing, Hong Kong Island, HK
    Quick Apply
    At Decathlon, great service is our sport.Manage returns, refunds, exchanges, and resolve user issues.Click & Collect, eCommerce, and Delivery services. Collaborate with teammates during store op...展示更多最后更新时间： 28天前
    Customer Service Assistant - Part-time (Taikoo Shing Store)

    Customer Service Assistant - Part-time (Taikoo Shing Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    Greet users and assist with purchases.Process payments, returns, and answer simple queries.Click & Collect and online orders. Help with product exchanges and size suggestions.Enjoy helping peopl...展示更多上次更新时间：30 天前