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Telecommunication Service Agent (Telephone Operator) (Accor Hotel)

Telecommunication Service Agent (Telephone Operator) (Accor Hotel)

The Silveri Hong Kong – MGalleryHong Kong
30 天前
职位描述

Responsibilities :

  • Focus on Service Center daily operation, implement Service Center policy and service standard, provide a friendly call service and information inquires to ensuring a seamless experience for the guest telephone
  • Deliver all guests’ messages, mail and fax are handled and distributed properly
  • Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel

Qualifications :

  • Diploma or Degree preferably in hospitality or related field
  • Relevant experience in a similar position in a renown international hotel brand
  • Excellent oral and written skills in Mandarin and English
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    Operator • Hong Kong