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SENIOR CUSTOMER SERVICE OFFICER - THE HENDERSON

SENIOR CUSTOMER SERVICE OFFICER - THE HENDERSON

Henderson Land Development Company Limited 恒基兆業地產有限公司Hong Kong
30 天前
职位描述

Our subsidiary, Goodwill Management Limited (PMC licence (C-874426)) manages a new property, The Henderson, is Hong Kong’s boldest new architectural masterpiece & the city’s most spectacular commercial development in Central. We continuously dedicate to provide excellent and valued-added property management services for our landlords and customers and now invites candidates for the position of : -

Responsibilities :

  • Monitor and assist in the daily operation of customer service team
  • Conduct security inspection and risk assessment
  • Monitor the performance and discipline of the security team
  • Liaise with internal and external parties to facilitate daily operation
  • Prepare manpower planning for crowd control in the events
  • Deal with VIP or VVIP security matter and any other ad-hoc operational & emergency issues
  • Check defects during takeover stage

Requirements :

  • HKDSE or above, with training in security and supervisory management
  • Minimum 5 years’ supervisory experience in security and management field, preferable in Grade A commercial building
  • Holder of valid QAS certificate and Security Personnel Permit (SPP)
  • Knowledge of building facilities operations
  • Possession of valid driving license is preferred
  • Excellent communication and interpersonal skills
  • Mature, able to work independently and under pressure
  • Ex-Police Force experience is an advantage
  • Shift duty is required
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    Customer Service Officer • Hong Kong