JOB DESCRIPTION You will be part of our IT team.
Your Role
Main IT owner to Kuehne-Nagel Hong Kong and Macau business operations.
Your Responsibilities
- To provide technical support + troubleshooting towards the second line support.
- To work with the global infrastructure team, G China IT team as well as with external vendors on infrastructure projects.
- To monitor assigned infrastructure pro-actively, monitor performance bottlenecks + respond to system alerts / failures.
- To be responsible for the administration of local infrastructure, end-user IT environment in line with corporate guidelines / working instructions.
- To assist dealing with IT security incidents, . anti-virus, intrusion / data leakage prevention etc.
- To manage Hong Kong and Macau IT assets and procurement tasks.
- To perform IT routine tasks, such as onboarding / offboarding, IT related audits, etc.
Your Skills and Experiences
Min 5 years (prefer 8+ years) of solid experience in similar IT positions in MNCStrong hands-on technical skills on Windows OS, Office 365, Audio-video setup and printing support.Experience on Azure AD and TCP / IP networking is highly preferredMCSE, ITIL and other IT related trainings / certs are preferredExperience on AWS, VMWare is nice to haveMust have good communication skills and must be a team playerWith proven records on vendor relationship management.Fast learner and a high degree of self-motivation is essentialGood command of both spoken and written Chinese and English, Mandarin is an advantageCollege degree in IT or related field, prefer bachelor’s degree