Area Controller, SEA

Job Description

As the Area Controller, you will play a pivotal role in ensuring an exceptional customer experience across all stores in your area while driving profitability. Your primary responsibilities will include setting and analyzing financial goals, as well as planning and forecasting sales figures and expenses. You will collaborate closely with the Area Manager to secure long-term success in following area : Hong Kong, Taiwan, Singapore, Malayisa, Philippines, Australia and New Zealand.

This position is based in our Hong Kong office and offers a local contract.

What you will do :

• Collaborate with the Area Manager and Store Managers to develop annual and quarterly sales budgets using historical data, known events, and industry benchmarks.
• Analyze and benchmark weekly and daily sales plans and results for each store to ensure targets are met.
• Collaborate with the HR team to optimize staffing and contract levels, ensuring adequate coverage to meet business needs while controlling costs.
• Utilize selling reports, budgets, and other analytical tools to make informed decisions regarding inventory allocations and stock levels.
• Partner with Merchandisers to optimize stock levels in stores, influencing maximum values, promotions, and concept strategies by identifying business opportunities alongside the Area Manager.
• Conduct monthly reviews of all variable costs and investigate any irregularities to maintain budgetary compliance.
• Ensure that each store adheres to operational routines, including delivery, replenishment, and cash handling procedures.
• Collaborate with Store Managers and the Cash Office Responsible to coordinate annual inventories effectively.
• Train and develop store teams in staff planning, profit and loss management, and scheduling best practices.
• Create the Stores' and Area's budget while determining KPIs aligned with regional strategy.
• Generate comprehensive reports on sales figures at daily, weekly, monthly, and quarterly intervals to monitor business development and recommend necessary actions.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious , we dare to be different , we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

What you need to succeed

Additional Information

This is a full time permanent contract based at our Area Office in Hong Kong.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .

In addition to this, you also receive

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.