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Assistant Claims Manager, P&C Claims (Motor)

Assistant Claims Manager, P&C Claims (Motor)

AXA GroupHONG KONG
30 天前
职位描述

Job Responsibilities :

  • Handle Motor claims involving litigation and direct settlement with insured parties with delegated authority according to company policies
  • Ensure legitimate claims are assessed properly and timely in accordance with policy conditions by providing technical expertise
  • Develop and maintain good client relationships with insurer, intermediaries, service providers and the general public
  • Set up strategy with pro-active and costs effective approach on claims handling
  • Perform regular claims reviews and ad-hoc projects when required
  • Achieve optimum levels of customer service through improved claims outcomes, reduced claims costs and managing of service providers
  • Provide information and feedback on claims activity and developing trends to underwriters / risk assessors to enable appropriate actions to be carried out

Job Requirements :

  • Tertiary graduate with professional qualifications in insurance or related disciplines
  • Minimum 5 years of working experience in handling P&C claims
  • Legal and technical knowledge in relation to claims processing
  • Customer-oriented, socially confident, well organised, good team player and able to work independently
  • Strong analytical, mediation, interpersonal, presentation and data analysis skills
  • Pleasant personality with excellent communication skills in both English and Chinese
  • Sound PC skills and ability to operate to tight deadline
  • Problem solving skills to identify the strengths and weaknesses of alternative solutions and conclusions.
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