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Assistant Claims Manager, P&C Claims (Motor)
AXA GroupHONG KONG30 天前
职位描述Tertiary graduate with professional qualifications in insurance or related disciplines Minimum 5 years of working experience in handling P&C claims Legal and technical knowledge in relation to claims processing Customer-oriented, socially confident, well organised, good team player and able to work independently Strong analytical, mediation, interpersonal, presentation and data analysis skills Pleasant personality with excellent communication skills in both English and Chinese Sound PC skills and ability to operate to tight deadline Problem solving skills to identify the strengths and weaknesses of alternative solutions and conclusions.
Job Responsibilities :
- Handle Motor claims involving litigation and direct settlement with insured parties with delegated authority according to company policies
- Ensure legitimate claims are assessed properly and timely in accordance with policy conditions by providing technical expertise
- Develop and maintain good client relationships with insurer, intermediaries, service providers and the general public
- Set up strategy with pro-active and costs effective approach on claims handling
- Perform regular claims reviews and ad-hoc projects when required
- Achieve optimum levels of customer service through improved claims outcomes, reduced claims costs and managing of service providers
- Provide information and feedback on claims activity and developing trends to underwriters / risk assessors to enable appropriate actions to be carried out
Job Requirements :
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Assistant Manager • HONG KONG