Assistant Service Delivery Manager, Global Engine Support

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.

Position Description

Reporting to Service Delivery Manager, Global Engine Support, for the control and administration of Global Engine Support Hong Kong functions, resources and staff development are met to the required standard.

What You'll Do

• Overall administering and coordinating with other departments in HAECO for issues regarding the management and operations involving technical maintenance activities
• Management of Global Engine Support (HKG) on resources, systems and procedures in order to meet with target standards of operation performance and expenditures
• Continually evaluate performance in order to improve effectiveness by evolving more efficient systems, processes, procedures and working practices. Carry out regular ramp and workshops inspections to ensure staffs have the required resources, spares, tooling and equipment to safely complete in a timely manner of all maintenance activities
• Control and administration of the resources and facilities maintenance work out of normal office hours including weekends and public holidays
• Carry out regular ramp and workshops patrol to home based and overseas customers’ engines to ensure servicing standards are being maintained
• Hold regular shift / team meeting to discuss current work environment, production, quality assurance and other work related issues
• Identify and develop staff for advancement. Provide recommendations for training, promotion, and salary reviews and general discipline
• Carry out investigation and provide reports for occurrences, accident / incident and complaints

Operation Function

Control daily Global Engine Support activities, provide quality delivery and ensure smooth and timely progress

Manage the overall Global Engine Support and outstanding technical defects

Monitor and control equipment maintenance under the Global Engine Support Section

Deputize Service Delivery Manager, Global Engine Support (HKG) for the control and delivery of engines to the required standards per the planned schedule

Lead Global Engine Support team in order to meet all planned workload, ad-hoc and casualty requirement while maintaining a balanced scorecard

Build workshop plan to optimize staff and facility utilization

Offer solutions to customers

Quality

Collaborate with Quality Department for co-ordination, control and progress of inter-related work and customers’ audit

Training

Support in-house training initiatives

Manage internal & external training requirements

Provide Training Needs Analysis reports as required

Maintain skills matrix

Lead Capability development programs

What You'll Need

1. Technical and other Relevant Experience

2. Qualifications and other Relevant Knowledge

HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.

Build your career with us and be part of something bigger at HAECO!

Reference ID : 709

Candidates not contacted 4-6 weeks after submission of applications and / or interviews may consider their application unsuccessful.

All information provided by candidates will be treated in strict confidence and will be used for employment purpose only.