One of the Global Network Service Provider which provide services and products in the region, is now seeking a professional data center engineer to join their team in HK..
Responsibilities
- Support all pre-sales activities in the region (Hong Kong and Macau)
- Work with sales team closely to explore sales opportunities and turn into revenues. Translate customers’ business requirements and opportunities into technical solutions.
- Generate equipment BoQ and pricing table accurately based on customers’ and channel partners’ requirement
- Conduct solution and product presentation to customers and partners
- Prepare technical write-up and SOC for tendering.
- Responsible for product demonstration and evaluation (POC), including demo units and test plan preparation.
- Response to customers’ and partners’ technical inquires.
- Liaise with Regional and Headquarter product expert team for product competences improvement and sufficient resources allocation
- Responsible for technical skills transferring to customer and channel partners.
- Handle internal PO processing flow
- Manage and escalate the technical requirements and product problems to HQ product management team.
Requirements
Degree holder or above in Electrical Engineering, Telecommunication or other relevant disciplinesAt least 3 years of customers facing experiences on IT industries, especially on the role pre-sales and customer service. Have good experiences on network planning and design an application network with different technologies.Have deeply understanding two or more below technologies.IP Networking, including the technologies of routing & switching, securities, etc.
Call Center, Video Conference, Telepresence, Intelligence Video Surveillance and IPT,
Server, Storage (SAN / NAS, Datacenter, VDI, etc.)
WAN Technologies (MPLS, SDH / DWDM, IP Transit)
Access Layer Technologies (FTTx, xDSL, MSAN)
Have CCNP / CCIE certificate is a plusExperience in working with enterprise customers such as Government, Large Enterprise, Public Sector in Hong Kong and MacauConfident to communicate with people in senior level e.g. CXO, Director, etc.Highly result-oriented, excellent presentation, communication and interpersonal skillsProficiency in English & Chinese is a must. Mandarin is preferredWilling to travel when required