Senior Account Manager, HFS

About Northern Trust :

Northern Trust, a Fortune 500pany, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role / Department :

As part of the Global Funds Services Asia servicing team, the Senior Account Manager will be responsible for coordinating the account administration forplex Hedge Fund Services relationships. You will act as the technical resource for the team, be able to front of client requirements, keep up to date on market and industry info, and utilize your knowledge of the organisation to provide guidance on moreplex issues.

Based in Hong Kong, this role will report to the Manager, Client Services.

The key responsibilities of the role include :

• Coordinates the account administration forplex Hedge Fund Services clients.
• Acts as a technical resource or expert for other account administrators on process or procedures for delivery of services.
• Anticipates and identifies clients' needs for service requests. Integrates knowledge of organization to service clients.
• Works with relationship manager in developing additional business, making client presentations, and coordinating servicing team.
• Analyzes account objectives to make improvements in servicing.
• Oversees development of appropriate action plans for client activities and ensures execution and follow up.
• Coordinates with servicing team on execution of client activity,municating with client and vendors when appropriate.
• Identifies service efficiency enhancements, process improvements, and facilitates service delivery using creative and proactive measures.
• Operates independently; has in-depth knowledge of business unit / function.
• To be the technical and subject matter expert on the team and provideprehensive, in-depth consulting and leadership to team and partners at a high technical level.
• Carries out activities that are large in scope, cross-functional and technically difficult.
• Role is balanced between high level operational execution and development, and execution of strategic direction of business function activities.
• Engage key stakeholders to understand business needs and requirements, and managed stated stakeholder needs
• Takes the lead in rolling out new system enhancement and procedures
• Develop and maintain an understanding of the industry and keep abreast of emerging industry trends

Skills / Qualifications :

The successful candidate will benefit from having :

Working with Us :

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for apanymitted to assisting themunities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainablepanies! Build your career with us and apply today. #MadeForGreater

Reasonable amodation

Northern Trust ismitted to working with and providing reasonable amodations to individuals with disabilities. If you need a reasonable amodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Job ID R142983