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Senior Manager, CS Governance

Senior Manager, CS Governance

AIA International Limited.Hong Kong
12 天前
职位描述

Responsibilities

eMPF Onboarding Project Management (Primary Duty for First 6-9 Months)

  • Act as the project manager for the eMPF onboarding process, overseeing and coordinating all pre- and post-onboarding activities to ensure a smooth transition andpliance with mandatory guidelines.
  • Collaborate with cross-functional teams to address onboarding issues, manage timelines, and ensure alignment with corporate and regulatory requirements.
  • Monitor and resolve operational challenges, facilitating effectivemunication between internal teams, external vendors, MPFA and other stakeholders throughout the onboarding process.
  • Support the development, implementation, and maintenance of a robusternance framework for corporate solutions activities related to group insurance and pension in Hong Kong and Macau.
  • Ensure fullpliance with local regulatory requirements, corporate policies, and industry best practices.
  • Oversee the preparation, submission, and accuracy of regulatory reports in a timely manner.
  • Conduct regular reviews of internal policies and procedures to ensure alignment with evolving regulations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
  • Establish and implement quality assurance (QA) processes for group insurance and pension operations, ensuring adherence to corporate standards and regulatory requirements.
  • Perform regular audits and quality checks on group policies and pension processes to identify gaps, mitigate risks, and ensure consistent service delivery.
  • Collaborate with teams to resolve QA issues, implement corrective actions, and enhance operational workflows.

Operational Excellence

  • Drive operational efficiency and ensure adherence to corporate standards for group insurance and pension operations.
  • Identify process improvement opportunities and implement innovative solutions in collaboration with cross-functional teams.

    • Training and Development

  • Develop and deliver training programs to enhance awareness and understanding ofernance,pliance, and operational requirements across teams.
  • Ensure employees and third-party vendors adhere to corporate policies and regulatory guidelines through ongoing education and support.

    • Stakeholder Collaboration

  • Act as the key liaison with regulators, auditors, and internal stakeholders to facilitate effectivemunication and resolution ofpliance issues.
  • Build and maintain strong relationships with internal teams, external partners, and regulatory bodies to support business objectives andpliance efforts.

    • Strategic Alignment

  • Alignernance practices with corporate strategies and objectives, fostering a culture ofpliance and operational excellence.
  • Monitor market trends and regulatory changes, providing strategic advice to leadership on the potential impacts and opportunities.

    • Job Requirements :

  • Bachelor's degree in Business Administration, Risk Management, Insurance, Legal,pliance or a related field. Advanced degree preferred.
  • 8+ years in group policies and / or pension operations,pliance, or risk management.
  • Demonstrated expertise in KYC / AML, eMPF onboarding, due diligence, outsourcing management, and risk assessments.
  • In-depth knowledge of pension, group insurance and regulatory frameworks in Hong Kong and Macau.
  • Sharp analytical and problem-solving abilities with meticulous attention to detail.
  • Exceptionalmunication and stakeholder management skills to address conduct andpliance issues effectively.
  • Proven ability to design and deliver impactful training onernance, ethics, and conduct.
  • Proficiency withpliance, risk, and KYC / AML management tools.
  • Proficient in English and Chinese, spoken and written, Putonghua a plus

    • Others :

  • You are required to obtain relevant license if your job involves in regulated activities

    • Build a career with us as we help our customers and themunity live Healthier, Longer, Better Lives.

    You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and oue of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

    Job ID JR-58523

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    Senior Cs Governance • Hong Kong