The Offer
- Leadership Role
- A role that offers a breadth of learning opportunities
- Join a well known brand within Computer Hardware
The Job
We are seeking a Product Quality Engineer with hands-on experience in semiconductor testing and hardware validation , particularly in laptop and embedded computing systems . This role will focus on end-to-end product quality oversight—from New Product Introduction (NPI) through End-of-Life (EOL) —with a strong emphasis on failure analysis, test automation, and cross-functional problem-solving .
You will collaborate with design, test, and manufacturing teams to ensure quality standards are met for SoC / CPU-based products , and support customer escalations through systematic root cause analysis and corrective action implementation .
Key Responsibilities :
Execute and optimize testing protocols for semiconductor components, SoCs, and computing hardware (e.g., laptops, embedded boards).Develop and automate failure analysis (FA) processes for products throughout their lifecycle.Perform hands-on debugging and root cause analysis on electrical, thermal, and mechanical failures in both lab and customer-returned units.Investigate customer complaints and escalations , providing timely resolution and feedback to internal teams.Collaborate with cross-functional teams (Design, Validation, Manufacturing, Reliability) to define and implement corrective and preventive actions (CAPA) .Lead product reliability assessments, qualification tests , and track quality metrics to identify trends and improvement opportunities.Support test infrastructure setup , including ATE programming , socket board test validation, and sustaining test environment.Ensure product compliance with internal and external quality standards and regulatory requirements.The Profile
Preferred Skills & Tools :
Solid understanding of semiconductor fundamentals , product validation, and SoC failure modes.Proficiency with test and debug tools (CSAM, EDS, IR Thermography, Elite, Oscilloscopes).Experience in ATE platforms and board-level troubleshooting.Knowledge of quality systems and methodologies (FMEA, 8D, SPC, ISO, Six Sigma).Strong scripting and programming background ( Python, C / C++, Shell , or Linux system scripting).Experience working with customer-facing teams on technical support and escalations.Experience in BIOS, firmware validation, or low-level driver debugging is a plus.Education & Experience :
Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related discipline .2–7 years of experience in a product quality, hardware validation, or test engineering role—preferably in a semiconductor or hardware product company.Experience in consumer electronics , laptops, embedded systems, or mobile computing devices is highly desirable.The Employer
Our client is a Global Technology Solutions and Services organisation. Headquartered in US with deep imprints in LATAM, APAC, EUROPE / CIS & MIDDLE EAST & AFRICA. Our client is powered by 31,000+ employees across 41 countries serving enterprises across industries like Banking, Insurance, Finance, FMCG, Hi-Tech start-ups, Government enterprises, Pharmaceuticals, Oil & Gas, Agriculture and more.
