M+ Internship Programme 2025 / 2026 – Visitor Services

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong’s WestK, we are one of the leading museums of modern and contemporary visual culture in the world. The museum reflects our unique time and place, building on Hong Kong’s historic balance of the local and the international to define a distinctive and innovative voice for Asia’s twenty-first century.

The M+ Internship Programme is a unique opportunity for those who are interested in developing a career in the museum field . You will work closely with the M+ team full time for a period of one year, gaining both practical and theoretical training. This intake will take place from August 2025 to August 2026 .

The Visitor Service Internship offers training on managing the smooth frontline operation with courtesy mindset. The intern is responsible for the visitor services related functions, including management of Information Desk, Cloakroom and related service touch points within the museum, response to enquiries, crowd control management, assist in artwork safety and crisis handling, etc . The internship participates in the visitor service daily operation in museum, including visitor engagement for collecting feedback, manpower allocation and service standard monitoring, managing Information Desk and Cloakroom service, and related administration work of frontline operations.

You will be able to :

gain practical training in daily operations of a major Museum;

gain an understanding of how content and the visitor experience influence Visitor Services team planning;

learn about how to plan a smooth frontline operation with excellent visitor experience of a world-class Museum; and

assist on a broad range of projects that support the business reporting requirements across the museum .

You need to :

p ossess bachelor degree or above in any disciplines;

p ossess approachable personality, cheerful, proactive, customer- centric, flexible, adaptive to change and detail-minded mindset;

d emonstrate excellent interpersonal skills and be able to work both independently and cooperatively with others;

h ave excellent oral and written communication skills in English and Chinese; and

r equire working on weekend and public holiday and occasional evening works according to the duty roster assigned.

Please submit your application on or before 06 June 2025 via online application.