Responsibilities
Shape the direction of AIAHK's IHS programme and drive delivery to achieve its mission and financial and customer objectives
- Mobilise the central delivery team and all cross-functional teams around the mission of delivering more accessible, affordable and effective healthcare
- Be accountable for the delivery of the programme's financial objectives including growing Health VONB, increasing provision profits, and reducing medical loss ratio
- Develop and sustain a market leading health customer experience via end-to-end integrated care journeys
- Lead cross-functional teams to plan and execute priorities in a timely manner, as well as facilitate collaboration between the central delivery team and the rest of the organisation
- Actively drive the overall strategic planning and evolution of the IHS programme over time
Orchestrate Tribe activity and steer its daily operations
Define the Tribe's direction and priorities with regular syndication and steering with IHS Sponsor and relevant Exco stakeholdersEnsure cohesion of priorities and deliverables across cross-functional teamsConduct business planning for the Tribe and set clear goals and roadmaps for the programme in each quarterDrive the regular review process including managing expectations of various stakeholders including senior managementManage the Tribe budget,position, and headcountPartner with cross-functional teams to deliver on the prioritized initiatives
Collaborate with and influence business, technology and other functional owners and stakeholders of each prioritized initiative in the roadmap to drive effective and timely executionEstablish effective operating model and resource allocation to enable initiative executionLead IHS capabilities development across the organisation
Ensure necessary capabilities are in place within the Tribe, including healthcare and analytical expertise (through recruitment, development, or resource augmentation as appropriate)Create a non-hierarchical atmosphere of confidence and trust to motivate and empower team members to fulfill the Tribe's tasks effectivelyConduct regular coaching, feedback, and performance reviews for Tribe membersCollaborate with HR Training & Development to elevate IHS knowledge and capabilities across the broader organisationMinimum Job Requirements :
University degree with over 10 years working experience in life and health insurance and / or healthcare-related industryIndustry knowledge of insurance and healthcare requiredStrong business acumen and results orientation, with proven track record in attaining business resultsStrong strategic mindset, analytical and problem-solving skillsStrongmunication, influencing and interpersonal skillsBe adaptable, willing and able to interact and build strong relationships with people from a diverse range of backgrounds; be open-minded to develop and adopt new, innovative ways of workingExperience in leading diverse, cross-functional teams highly preferableOthers :
You are required to obtain relevant license if your job involves in regulated activitiesBuild a career with us as we help our customers and themunity live Healthier, Longer, Better Lives.
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Job ID JR-56680
