Senior Officer, Sales Promotion & Incentive Management

This Senior Officer role offers the opportunity to be at the forefront of driving innovative sales campaigns and supporting our MPF business during a period of significant change. By ensuring accurate reporting and operational support, the role contributes directly to our mission of delivering exceptional value to our sales channels. The successful candidate will gain hands-on experience in campaign management and reporting, working closely with cross-functional teams. They will also develop valuable skills in data analysis, project coordination, and stakeholder engagement.

Position Responsibilities :

Sales Channel Support :

Prepare daily, weekly and monthly sales reports

Generate campaign performance reports

Assist in fulfilling campaign operations, such as data consolidation, calculations, and award distribution

Provide ad-hoc support during campaign periods or special projects

Sales Campaign Support :

Coordinate with different stakeholders on sales campaign proposals

Track campaign progress and maintain performance summaries

Support the team in preparing presentation materials and reports for business updates or planning sessions

Assist with campaign data checks, updates, and simple analysis

Operational & Administrative Tasks :

Assist in the Bonus Unit Injection process – gathering requests, performing calculations, and coordinating with IT

Handle basic inquiries from agents or internal teams related to reports or processes

Support general administrative and reporting needs of the sales team

Required Qualifications :

University degree in Business, Finance, or a related field

At least 2 years of experience in sales support, reporting, or administrative coordination preferred

Proficient in Excel (pivot tables, formulas), Word, and PowerPoint; knowledge of Access and Power BI is an advantage

Detail-oriented, well-organized, and capable of handling multiple tasks

Willing to learn, with strong communication and teamwork skills

When you join our team :

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife / John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid