We’re seeking a skilled and motivated Engineer to join our technical supporting team.
As a technical supporting Engineer, you will be responsible for installing, configuring, and supporting media network infrastructures and post-production digital file workflows, ensuring that all technology works efficiently, securely, and is properly maintained. The ideal candidate has a solid technical background and the ability to manage media network systems, troubleshoot issues, and ensure smooth operation of all hardware, software, and network systems.
Responsibilities :
- Configure and maintain media network infrastructures and systems to ensure optimal performance, connectivity and security
- Manage and maintain the on-premises Active Directory environment of post-production non-linear editing system, including administration of group policies, and the maintenance and monitoring of domain controllers
- Ensure data security by implementing firewalls, antivirus software, and other security measures to prevent unauthorized access
- Respond to user-reported technical issues and resolve problems related to hardware, software, or network connectivity
- Document workflows and technical procedures, and maintain accurate records of all support activities and system changes
- Perform regular backups, system updates, and monitoring system performance for potential problems
- Keep up with new media trends and technological advancements to recommend improvements and updates to the organization’s systems
Requirements :
Bachelor's degree or Higher Diploma in Computer Science, Electronics, Creative Media, Telecommunications, or related engineering fields2+ years’ experience for an Engineer in supporting post-production non-linear editing systems and media file exchange workflowsGood knowledge at broadcasting video and audio standardsHand-on experience of Adobe After Premiere, Adobe After Effects, Davinci Resolve, Avid Media Composer, etc editing applicationsRelevant certifications (e.g., MCSE, CCNA, VMWare, AutoCAD and engineering drawing) are a plusFluent in Cantonese and good in written and spoken EnglishGood in communication and interpersonal skillShift duty is requiredWilling to work under pressureCandidates with more experience will be considered for Senior positionBachelor's degree or Higher Diploma in Computer Science, Electronics, Creative Media, Telecommunications, or related engineering fields
2+ years’ experience for an Engineer in supporting post-production non-linear editing systems and media file exchange workflows