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GPS OEM Customer Service - Office Mgr HongKong

GPS OEM Customer Service - Office Mgr HongKong

AllegionHong Kong
20 天前
职位描述

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

1- Office Administration :

  • Sending regular reports to the Finance Leader (Account payable, Account receivable lists, cash situation including the daily bank reports which I take from internet)
  • Paying the utilities, courier charges, suppliers, payroll, either by check or internet transfer, preparing the payment vouchers and sending to PY Demaret and accounting department in Netherland
  • Follow up of account receivables
  • Follow up of legal documents ( BR, MPF payments etc.)
  • Miscellaneous administration jobs when necessary

2- CUSTOMER / SALES SERVICE

Since we do not work with stock, the order processing is as below :

Our incoterms are FOB China, Taiwan. We are responsible to send the goods to forwarder ware houses.

  • Receiving the confirmed order from the customer
  • As customer service lead, deliver service to the customer also by visiting them in Asia 2x per yr
  • Build relationship with customers / Asian assemblers, investigate sales opportunities, be able report back competitive actions that take place
  • Be member of the OEM Sales team during the Taichung Bike week and Taipeh show to co-meet customers / Asian-assemblers
  • Placing in ERP the customer order which automatically creates the order conformation
  • The customer order creates a purchase request automatically
  • According to purchase request we issue the Purchase Order to the related supplier in ERP
  • Send the PO to the suppliers, there can be 2 or more suppliers involved in one order
  • Receiving the ex-factory dates from the suppliers (their PI to us)
  • Sending the order conformation to the customer with the date in line with the suppliers’
  • Issuing invoice from ERP
  • Our payment term is mostly T / T at BL fax copy, so we follow up the payment. It may vary to a week after the BL.

    • We Celebrate Who We Are!

    Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please

    Allegion plc, 2020 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

    REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

    Allegion is an

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    Customer Service • Hong Kong