你所在的国家不提供此工作机会。
Assistant Manager / Manager – Call Centre, Personal Financial Business...
Chiyu Banking Corporation LtdHong Kong30 天前
职位描述Bachelor degree or equivalent experience IIQE and HKSI holder will be an advantage At least 2 years of customer service experience in banking / financial institutions Independent, self-motivated, customer-centric, able to work under pressure Good command of English and Chinese including Mandarin Proficient in MS Office and Chinese inputs On-shift duty may be required Applicants with more experience will be considered as Manager
Responsibilities
- Handle customers' transaction instructions, enquiries and requests related to banking products and services from different channels, including telephone, email, video-call, online text and fax
- Deliver quality services to customers through inbound and outbound calls
- Provide after-sale services to diverse customer types
- Address customer feedback / complaints professionally
- Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies
Requirements
We offer competitive packages and promising career opportunities to the right candidates. Please send your full resume with expected salary and the date of availability to The Human Resources Department, Chiyu Banking Corporation Ltd, 1 / F, No. 100 Queen's Road Central, Hong Kong, or fax to 2986-3233 or by clicking Apply Now.
Information provided will be treated in strict confidence and only be used for recruitment purposes. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.
为此搜索创建职位提醒
Assistant Personal • Hong Kong