We are looking for a Reservations Agent based at Kowloon Shangri-La, Hong Kong!
As a Reservations Agent, we rely on you to :
- Be responsible for providing the most efficient and courteous Hotel reservations service
- Attend to telephone inquiries and follow up on guests' requests
- Promote Rooms to guests
- Perform any other duties as assigned by the Supervisors
We are looking for someone who has :
Relevant working experience in the Hotel, Customer Service or Sales IndustryExperience with Opera PMS would be an advantageClear and good telephone etiquetteCustomer-oriented with good communications and multi-tasking skillsAbility to adapt a fast-paced working environmentExcellent command of English, Cantonese and Putonghua