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Customer Service Officer
Bank Of China (Hong Kong) LimitedHong Kong15 天前
职位描述Secondary School graduate or above Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage Strong sense of result orientation Strong in delivering quality services to diverse customer types Outgoing, proactive and with strong eagerness to learn Strongmunication skills and attention to details Proficiency in English and Cantonese as well as fluency in Putonghua
Responsibilities
- Champion the one-stop personal banking services at branches
- Deliver quality customer services through counter transactions
- Identify existing and prospective customers' needs of financial services, including both products and services
- Grasp opportunities to cross-sell appropriately
- Ensurepliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
- Support back-end branch operations
Requirements
Job ID 493735
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Customer Service Officer • Hong Kong