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Guest Services Ambassador (Concierge)
The Langham, Hong KongHong Kong30 天前
职位描述Minimum 1 years working experience in hotel industry. Diploma or above. Independent & confident to work under pressure. Good interpersonal skills. Good team player with excellent communication skills ; & Additional language would be an advantage. Fresh Graduate will also be considered.
Our Vision
Building Great Memories
Major Accolades
2016 - 2025 Three Michelin Stars – T'ang Court
2004 - 2024 Caring Company Award
2021 - 2024 Condé Nast Traveler Readers' Choice Award : Top 10 Hotels (HK)
2020 - 2024 Earth Check Certification Platinum Certificate
2020 The Best of The Best Masterchef – T’ang Court
2015 - 2019 Forbes Travel Guide Five-star Award Winner
2016 Travel+Leisure Best Top 5 Hotels in Hong Kong
Responsibilities
- Perform concierge / lobby guest relations duties including baggage and transportation arrangement;
- Greet VIP guests ;
- Assist the Langham Club, Business Centre and Guest Services areas whenever necessary;
- Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures;
- Promote hotel facilities including Health Club, Business Centre and F&B outlets;
- Offer professional traveling tips and insights to hotel guests
Qualifications
To understand more about our people, workplace and the culture, you may watch our latest stories at below : https : / / www.youtube.com / @TLHKGHRConnect .
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Service • Hong Kong
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