Responsibilities
- Ensure activities of the section (Investigations and other daily BAU tasks) arepleted as per established procedures, policies and guidelines, within specified standards of quality, agreed service level and industry cut-off time.
- Support payment projects and testing, process re-design and other digital bank initiatives.
- Review, rmend and develop action plan for streamlining operational procedures, increasing productivity, enhancing operational control, achieving resource utilization (for surge of volume) by means of DBS Management System continuously
- Lead, coach and develop the members to achieve the section's goals and toplete their responsibilities.
- Promote and encourage open and goodmunication amongst all levels of members
- Adhere, provide guidance and ensure section membersply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to the operations.
- Escalate exceptional / outstanding / suspicious transactions to unit head and other relevant parties for necessary action per the Incident Management Policy
Key Accountabilities
Aplish the job objective and perform the principal responsibilitiesAchieve the agreed Key Performance Indicators (KPI) annuallyAll the work performed by the section is in accordance with established procedures, bank policies and code of conductTrain up the section with skill sets pertaining to remittance and related processingRelevant Experience
At least 8 years of relevant working experience with 3 years' experience of people managementSound experience of banking operations and practicesFunctional / Technicalpetencies
Functional
Good knowledge and experience of banking operations, faster payment and remittance processingConversant with SWIFT and RTGS operationsConversant with the regulatory requirements pertaining to payment, remittance processingTechnical / Requirement
Degree holder or aboveSolid experience in process re-design and project testingStrong analytical skills and digital mindsetExcellent leadership and management capabilitiesStrong senses of risk control and managementGood problem-solving skills and negotiation techniquesGood team player, supportive and flexible to take up unit tasksGoodmunication and presentation skillsGood in both written and spoken English and ChineseSelf-motivated and able to work independently under pressureApply Now
We offer apetitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Job ID WD73991