Responsibilities
- Work with BMD sales specialist and MIS for sales incentive program design and roll-out
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials. Prepare and evaluate training materials, such as outlines, text, or handouts
- Assist to present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
- Design, plan, organize, or direct orientation and training programs to help staff maintain or improve job skills
- Handle staff case investigation and reporting in relation toplaints and operational incidents and obtain information for use in training programs
- Assess training needs through surveys, interviews with employees, case study
- Monitor, evaluate, or record training activities or program effectiveness
- Perform any other duties as assigned by BMD
To meet the challenge, you should have the following qualifications and attributes :
Degree or above in Business Administration or related discipline with minimum 8 years of experience in retail banking industryIndependent, self-motivated and able to work under pressureExcellent analytical and report writing skillsHave a strong sense of responsibility and detail orientedProficiency in Microsoft office including Word, Excel, Power Point and OutlookGoodmand of both written and spoken English and ChinesePlease note that only shortlisted candidates will be notified.
Job ID 3680