Responsibilities
- Supervise counter services of a retail branch
- Ensure standard operating procedures are conformed
- Responsible for branch security and well-being of the premises
- Provide guidance and training to branch staff on operating issues, handle exceptions & adjustments
- Assist in scheduling working hours and involve in performance management / counseling on branch operations staff
- Perform cross-selling bank products to customers
To meet the challenge, you should have the following qualifications and attributes :
Degree holder with minimum 5 years or secondary education with a minimum of 8 years relevant experience, in which, 2 years must be at supervisory levelThorough knowledge of retail branch operations and security controlSound interpersonal andmunication skillsAbility to work independently and under pressureGoodmand of both written and spoken English and ChineseCandidates with less experience will be considered for Assistant Customer Services Manager.
Please note that only shortlisted candidates will be notified.
Job ID 1426