One of the leaders in information technology consultancy in cloud computing and information management in HK, is now seeking a Storage & Virtualization Engineer to join their professional team in Hong Kong.
Responsibilities
- Provide on-site technical support for customer service delivery and availability
- Acts as the primary onsite technical contact, providing customer visibility, troubleshooting support and problem resolution for corporate customers
- Complete technical tasks with the stakeholders to accomplish deployment project & Post-sales maintenance
- Manage Storage solutions such as storage consolidation, data protection, storage performance, backup and restore, disaster recovery.
- Manage Virtualization solutions for enterprise level.
- Prepare technical documentation, e.g. technical diagram & procedure, user guide and issue support reports
Requirements
Diploma or above in Information Technology / Computing / Computer ScienceAt least 2 years hands-on Field Service Experience and solid skill-set to configuration and troubleshooting of EMC, HDS and / or NetApp products and services (e.g., SAN and NAS storage communication technologies).Hands on working experience managing sizable System integration projects in Server Virtualization / VDI / Cloud (e.g.vSphere VMware, ESX, various Virtualization clients )Knowledge and experience in LAN / WAN / Unix / Linux or Windows systemExperience of network or system monitoring and diagnostic tools is a plusPreferably with Storage Solutions & Virtualization Vendor certificateCustomer oriented, independent & able to work under pressureFluency in English, Cantonese and MandarinImmediately available is highly preferred