Head of Quality Overview
We are seeking a Head of Quality to join our team at a leading consumer electronics and e-commerce company. As the Head of Quality, you will play a crucial role in managing and fostering a culture of continuous growth within the Quality team, ensuring adherence to industry standards, and driving quality assurance across the product lifecycle.
Responsibilities
- Manage and foster a continuous growth culture with our Quality team members in Hong Kong, China, and Europe
- Ensure quality processes align with industry standards and company goals
- Manage and oversee the inspection team in China to ensure adherence to top-quality standards
- Propose and initiate changes, defining Standard Operating Procedures (SOP) to enhance quality processes
- Conduct technical audits at supplier factories, define Corrective Action Plans, and develop roadmaps for quality improvement
- Review and approve inspection reports to uphold exceptional quality across the team
- Drive re-engineering and cost reduction initiatives through supplier visits and sample testing
- Manage quality assurance across the product lifecycle, including design, manufacturing, testing, and after-sales support
- Address non-conformities and lead root cause analysis to implement corrective and preventive measures
- Collaborate with cross-functional teams to integrate quality considerations into product development and manufacturing processes
- Stay updated with changes in EU regulations and standards and adapt quality protocols accordingly
- Perform any ad hoc projects as assigned
Qualifications
Degree in electrical or mechanical engineering or a comparable professional experienceExperience within a company environment with physical products, ideally in e-commerce or retail7+ years of professional experience, ideally in different areas such as quality management, operations, R&D, or sourcing2+ years demonstrated management and leadership experienceProficient in process optimization, analytical thinking, and implementationBackground in Quality Management, including sample testing, QA, audits, and supplier quality managementHighly engaged, proactive, and hands-on mindsetWillingness to travel to suppliers in China mainland to stimulate and train team membersExcellent command of English, with exceptional communication skillsClick "Apply Now" to apply for this position or call Jason Li at +852 3180 4962 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.