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Senior Officer / Officer, Collection
Dah Sing Financial GroupHong Kong2 天前
职位描述Secondary Form 5 or above qualification 5 years of working experience in collection or customer service field Goodmunication & Inter-personal skills Sound negotiation skill Good PC skills - MS Word & Excel Goodmand of spoken in English & Cantonese, speaking Putonghua will be an asset Able to work independently under pressure & target oriented Having knowledge for relevant Codes, Ordinances & Guidelines introduced by HKMA / PCO / TU
Responsibilities
- Perform dunning calls and follow-up actions on delinquent accounts on unsecured and secured products including credit card / personal loan / overdraft / mortgage loan / SME loan and vehicle loan etc.
- Liaise with debtors regarding repayment schedule negotiations and debt restructuring arrangements
- Handle customer's enquiries regarding debt recovery related activities
- Provide administrative and clerical supports
- Assist in any other ad-hoc tasks as assigned by supervisors
- Ensure all collection activitiesply with the bank standards as well as legal and regulatory requirements, including the HKMA guidelines
Incumbent Requirements :
Please note that only shortlisted candidates will be notified.
Job ID 3657
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Officer • Hong Kong
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