Your Role :
- Perform credit management and debt collection actions
- Carry out debt recovery actions on corporate customers via telephone and demand letters
- Execute routine dunning actions for non-payment accounts on consumer segments
- Liaise with different internal parties in resolving disputes and outstanding accounts
- Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis / MIS reports to management
- Handle other credit control issues and ad hoc assignments
To succeed in this role :
Diploma Holder or above in Business Administration, Accounting, Finance or related disciplineMinimum 2 years' working experienceGood command of spoken and written English and ChineseProactive, outgoing, enthusiastic and sensitive to market / economic environmentAnalytical and self-motivated in problem-solvingProficient in MSOffice applicationsCustomer service experience is a plusFast learners with less working experience (or fresh graduate) may also be considered. Higher caliber candidate may be considered as Credit Control Officer