VP / AVP, Treasures Investment Counsellor (Licensed

Responsibilities

A) Investment Sales Management & Support

1. Lead and drive sales performance of frontline sales to achieve overall sales and service targets assigned.

2. Develop sales strategies and business plans for cluster branch(es) with DH and Branch Managers to optimise sales capacity and effectiveness.

3. Conduct regular coaching, training, and market / product briefing to sales staff to enhance their functionalpetencies & professionalism in the course of interacting with customers.

4. Develop or source sales materials / scripts for sales staff to ensure a consistency in the information flow and enhance their sales efficiency.

5. Provide professional support and advice to both sales staff and customers through joint sales calls and regular portfolio review for customers with sales staff.

6. Perform regulated activities, Type 1 & 4 specified under the Securities & Futures Ordinance.

B) Customer Experience Management & Product / Process Enhancement

1. Support branch(es) to provide superior service to investment customers in accordance with the Bank's required service standards.

2. Resolveplex enquiries andplaints.

3. Provide regular and timely feedback to product taskforce team on customer acceptability on new investment products, services and sales issues.

4. Participate in product development and process improvement projects & activities as assigned.

C) Audit andpliance Control

1) Ensure fullpliance with both external regulatory codes & guidelines, ordinance & internalpliance policies, standards, guidelines & procedures related to the course of investment selling and advisory.

2) Improve control andpliance quality on investment selling and operation through leadership, education, on-going monitoring & effective remedial actions.

3) Assist branch(es) to investigate and handle investmentplaints according to the Bank'splaint handling & escalation procedures in a timely manner.

4) Strictly adhere the laid downernance framework of the bank.

ply with the registered capacity as well as any conditions imposed by the HKMA and other regulatory bodies. This includespliance with the applicable requirements of the Code of Conduct for Persons Licensed by or Registered with the SFC

Requirements

• Minimum 5 years' working experience with financial institutions, preferably with fund houses or previous capacity working as CRM, with strong knowledge of investment products.
• With solid experience in managing & coaching sales staff to achieve team performance
• University graduate, Business / Marketing
• Must be registered RI [Regulated Activities : Type 1 & 4] with passes in HKSI Licensing Examination Papers 1, 7 & 8; equivalent
• CFP and CFA designation would be an advantage

Apply Now

We offer apetitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job ID 2500003B