Supervisor, Transportation & Delivery

General Responsibilities

• Execute local transport strategies, plans and processes to ensure delivery on time with minimum cost, and in alignment with Group's policy
• Prepare transport schedule including mode and route to ensure everyday deliveries (in full and on time)
• Coordinate resources required including manpower resources, trucks and drivers to ensure efficient transport operations
• Coordinate communication and resolve vendors' performance / issue to ensure fulfullment of contractual service commitments
• Design and coordinate strategies and plans to optimize truck capacity (time, cube and weight), delivery on time and minimizing cost per unit
• Investigate any incidents and take appropriate corrective / preventive action promptly
• Leverage on transport management system (TMS) in scheduling, data management and reporting
• Provide constructive solutions to operational challenges to enhance productivity and minimize costs
• Handle customers’ inquiries, requests and complaints related to delivery, billing statements preparations and validations
• Establish and maintain effective communication with vendors, customers and suppliers for optimum delivery to customers

Job requirements