Responsibilities
- Conduct outbound / Inbound calling for selling insurance products to existing banking clients.
- Achieve KPIs including sales targets on ANP, no. of call made, talk time, attendance and so on according to the instructions from team manager.
- ply all internal guidelines, legal and regulatory requirements according to script and FAQs provided and provide up to standard call quality based on those materials.
- Provide feedback to manager with respect to the success of the Telesales campaign and ideas for enhancements.
- Escalate difficult queries and non-routine case to manager.
Incumbent Requirements :
or above with 1 year working experience in Telemarketing or Telesales in insurance product and customer servicesPossess valid insurance IIQE I & IIExcellentmunication and telemarketing skillsAggressive and hardworkingAbility to work under pressure and achieve sales targetPlease note that only shortlisted candidates will be notified.
Job ID 3626