Responsibilities
- Support application systems and provide first line assistance to end users
- Identify problem nature and effectively communicate with vendors’ support
- Facilitate user requirement collections and system analysis
- Understand user’s business needs and document resulting operation workflow
- Articulate and support technical solutions integrated and implemented in a Cloud environment
- Liaise with solution vendors and monitor the outcome in a joint work force consisting of multiple business functions and vendors
- Communicate the solution within a multi-cultural and multi-language environment
Requirements
University graduate in Computer Science or equivalentAt least 5 years working experience in application support environment, of which 3 years working as a System / Business Analyst or first line application support analystPractical solution experience in a school environment is highly preferableSolid exposure in total solution integration including application, infrastructure, security and collaborationSolid exposure in Cloud environments an advantageStrong analytical and communication skills, and be able to work independentlySelf-initiated, independent and able to work under pressureFluent written and spoken English, Cantonese and PutonghuaOur Client
One of the global company, headquartered at UK, providing well structured educational service, is now seeking System Analyst to join their regional team in Hong Kong.