SHIPPING COORDINATOR
Hong Kong
The Shipping Coordinator is an administrative / customer service position focused on the transportation of jewels, watches and fine art painting within Asia and in / out of Asia. Responsibilities will also include tasks related to security and property control for all properties and work closely with specialist department or any related parties are essential.
Phillips values a workforce with a wide variety of experiences, backgrounds and skills, so we encourage you to apply even if you do not meet all of the qualifications.
Duties and Responsibilities
The list of duties, although not exhaustive, is listed below.
- Manage internal transfers (between office, restorer, viewing / auction site and client premises) for all properties and ensure all security related procedures and property control procedures have been followed.
- Ensure our warehouse and safe room have an updated inventory report at all times, and ensure all physical movement of property is properly recorded in our system.
- Prepare shipping estimates for both inbound and outbound property and coordinate between 3rd party shippers / agents and clients, whether items are pre-sale or post-sale. Organize all packing, objects handing and crating services.
- Manage local collections and deliveries and liaise with either local shippers or security firms (for deliveries and collections) or clients (for post-sale collections) by working closely with buyers accounts.
- Have working knowledge of import and export documentation and regulations and ensure these are followed for all import and export shipments.
- Manage all physical movement of properties for highlight tours in Asia and ensure all documentation is completed on time and according to local regulations.
- Build relationships with local shippers and agents (for all properties) and ensure the best service standards are followed at all times.
- Perform general administrative tasks linked to the import and export of property in / out of HK.
- Process and handle payment, and respond to payment enquiries.
Professional Skills and Experience
Minimum experience of 1-2 years dealing with International Logistics and ShippingRelated jewels and watches / fine art industry experience is preferrableFluent in English, Cantonese and MandarinEducation and Training
Bachelor’s Degree, preferredPersonal Attributes
Ability to multi-task and work autonomously in a team-based environmentAdaptability in handling time sensitive shipments and last minute schedulingExcellent customer service skillsPositive communication skills that are professional and yet friendly with co-workers and clients of PhillipsWorking Conditions
Work is primarily undertaken in our Hong Kong office with attendance at the warehouse and gallery as requiredThe candidate must be flexible with regard to work schedules and weekend hours and be willing to work at all auctions and eventsAdditional Info
Interested parties please apply and send your full resume with expected salary to us by clicking "Apply Now".