Senior Operation Officer

Responsibilities

• Responsible for ensuring a quick and seamless onboarding and account opening experience for our clients. Our ultimate goal is to exceed our clients' expectations by constantly innovating to improve the onboarding and account opening processes.
• Onboard new client relationships and additional members bypleting client risk profiles and process relationship updates using Citi onboarding applications
• Process account opening or maintenance requests in a timely manner
• Liaise with downstream partners until requests arepleted and maintain constantmunication with banking team partners
• Ensure all documentation received is current, accurate andplete.
• Partner with KnowYourClient (KYC) Teams, the Account Opening division, and other product partners to ensure expedient, efficient and seamless processing
• Provide the highest level of customer service and teamwork to Banking teams and other internal partners
• Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible
• Engage with technology to design, build, and test new or updated applications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by drivingpliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications :

Education :

Job Family Group :

Private Client Coverage

Job Family : Client Onboarding

Time Type : Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

Forplementary skills, please see above and / or contact the recruiter.

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Job ID 25880114