Restaurant Manager

Japanese Restaurant Manager (HK / Macau)

Job Description :

• Ensure the smooth daily operation of both Front and Back of House, responsible for delivering superior service, maximizing customer satisfaction, and responding efficiently and accurately to customer feedback.
• Build strong relationships with customers, enhance the restaurant's image, sales, and customer traffic.
• Coordinate with staff to ensure proper service delivery, considering special requests and food allergies.
• Collaborate with the chef on menu development and promotional programs.
• Handle basic administrative tasks, including marketing and human resources-related duties.
• Ensure compliance with food safety and hygiene standards, as well as workplace safety regulations, according to statutory requirements and company policy.
• Ensure schedules are created in accordance with business needs and employee well-being.
• Ensure employees have a complete understanding of rules and regulations and that all are adhered to.
• Responsible for acquiring all necessary licenses or permits for the restaurant and ensuring their validity at all times as required by the laws and regulations of the relevant government bodies.
• Oversee the inventory and ordering of equipment and supplies when needed.
• Ensure the cleanliness of the restaurant, including furniture, tableware, the restaurant environment, and employee personal hygiene.

Requirements :