Manager, Product Area - Digital Process Management & Solutions

Purpose & Overall Relevance for the Organization :

At Global Logistics, we oversee the transportation of goods from their country of origin to market distribution centres, utilizing a global network of logistics partners and service providers tailored to various product, market, and customer needs.

The Digital Process Management & Solutions team drives process excellence, manages the inbound logistics value stream and systems, simplifies operational processes, and translates strategic direction into actionable plans and balanced product strategy.

• Managing product ownership for all digital products.
• Overseeing business process ownership operationally.
• Providing change management and support for related processes and systems.

As a Manager of Product area with ownership of Inbound Logistics & Transportation products, you focus on the day-to-day management of product development activities for a specific product or set of products by developing and enhancing capabilities for transporting finished goods from the factory to the destination (DC, Customer) cost-effectively, supporting OTA performance.

You partner with Business, IT, and work with agile teams to continuously improve the product to maximize value for internal customers, defining a robust product backlog, capability expansions needed, and leading the team in developing new functionalities, adopting best practices, driving user engagement, and ensuring future readiness.

Key Responsibilities :

Product Backlog :

Prioritize and manage the product backlog to ensure alignment with business goals and customer needs.

Functional Specification :

Develop and maintain detailed functional specifications to guide product development.

Data Specification :

Establish and manage data specifications to ensure data integrity and consistency across systems.

System Testing (SIT, UAT) :

Lead system integration testing (SIT) efforts to ensure product quality and performance.

Continuous Improvement for System Capability :

Continuously assess and identify opportunities to enhance system capabilities and performance.

Process Automation :

Lead initiatives to automate processes, improving efficiency and reducing manual efforts.

System Innovation :

Foster a culture of innovation, driving the development of cutting-edge solutions.

Functional Application Management :

Oversee the management of primary data and provide application support to ensure seamless operations.

Key Relationships :

Knowledge, Skills, and Abilities :

Requisite Education and Qualifications :