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Service Engineer Manager - Shenzhen Stationed

Service Engineer Manager - Shenzhen Stationed

Michael PageHong Kong
30 天前
职位描述

Our client is seeking a motivated Service Engineer Manager to oversee service operations in Shenzhen. This role will involve managing a team of service engineers, ensuring customer satisfaction, and maintaining the highest standards of service delivery.

Client Details

Our client is a leading machinery manufacturer dedicated to innovation and excellence. They pride themselves on providing high-quality products and exceptional service to their clients globally. As they expand their operations in Shenzhen, they are looking for a dynamic and experienced Service Engineer Manager to the team.

Description

  • Lead and manage the service engineering team, providing guidance and support.
  • Develop and implement service strategies to enhance customer satisfaction and operational efficiency.
  • Coordinate on-site installation, repairs, and maintenance of machinery.
  • Train and mentor service engineers on technical skills and customer service best practices.
  • Collaborate with other departments to ensure seamless service delivery and customer support.
  • Monitor service metrics and implement improvements as necessary.
  • Manage customer inquiries and resolve issues in a timely manner.

Profile

  • Bachelor's degree in Mechanical Engineering or related field.
  • Minimum of 8 years of experience in service engineering or management, preferably in machinery manufacturing.
  • Strong leadership and team management skills.
  • Excellent problem-solving abilities and technical expertise.
  • Proficient in both English and Mandarin (spoken and written).
  • Willingness to travel as needed.

    • Job Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and advancement.
  • A collaborative and innovative work environment.
  • The chance to be part of a dynamic team at a growing company.

    • To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Stephanie Kwan on +852 3602 2443.

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    Service Engineer • Hong Kong