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Floor Supervisor

Floor Supervisor

The Peninsula Hong KongThe Peninsula Hong Kong
23 天前
职位描述

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme

Key Accountabilities :

  • Inspects all guest rooms and pantry areas to ensure the highest standard of cleanliness
  • Handles all requests and complaints on guest floors
  • Organises and oversees daily workflow and manpower allocation to ensure smooth operation and efficiency
  • Provides direction, guidance and training to Room Attendants to uphold Hotel standards
  • General Requirements :

  • Minimum of 2 years' Housekeeping supervisory experience, related experience in luxury hotels is a plus
  • Excellent interpersonal and communication skills
  • Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage
  • Strong knowledge of hospitality services and Housekeeping operations
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    Floor Supervisor • The Peninsula Hong Kong