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Service Assistant Manager / Manager (Catering Equipment Technician)

Service Assistant Manager / Manager (Catering Equipment Technician)

Talent Axis Management Consulting Group LimitedHong Kong
30 天前
职位描述

Our client is a leading provider of top-quality catering equipment in Hong Kong, offering premium brands and exceptional service to well-known Hotels, famous restaurants groups and Club-houses. Join our dynamic team and be part of a company that values innovation, professionalism, and customer satisfaction.

Job Summary : We are seeking a highly motivated Service Assistant Manager / Manager to support the company in leading our service team. This role is pivotal in ensuring the efficient operation of our service systems, delivering high-quality technical support, and driving customer satisfaction. If you have a strong technical background, leadership skills, and a passion for excellence, we want to hear from you!   Highlights :

  • Lead & manage a skilled service team for top-quality support.
  • Bachelor’s degree in Mechanical / Electrical Engineering (must)
  • Attractive package and career development

Key Responsibilities :

  • Assist in strategic planning and setting team objectives to achieve business goals.
  • Oversee daily operations, ensuring quality and efficiency in service delivery.
  • Provide advanced technical support and troubleshoot complex equipment issues.
  • Develop and conduct training programs to enhance team skills and performance.
  • Coordinate warranty services and implement quality control measures.
  • Lead and motivate the service team to meet and exceed business targets.
  • Manage scheduling, budgeting, and resource allocation for optimal operations.
  • Utilize ERP systems for streamlined processes and accurate record-keeping.

    • Requirements :

  • Bachelor’s degree in Mechanical / Electrical Engineering or related field.
  • 10+ years of technical service experience, including 5 years in a managerial role.
  • Strong knowledge of mechanical / electrical systems and diagnostic tools.
  • Experience with ERP systems and process optimization.
  • Excellent leadership, problem-solving, and communication skills.
  • Preferred certifications : Electrical Worker (Grade B) or relevant professional credentials.
  • Customer-focused with a commitment to high service standards.

    • Interested individuals can click apply now and send updated resume (in WORD format) to Alan To at [protected-email-address] for further processing and discussing.

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    Assistant Manager • Hong Kong