Responsibilities :
- Ensure high level of residents’ satisfaction by providing prompt and courteous services and establishing friendly rapport with residents
- Answer enquiries, handle complaints, provide local information and resolve problems requested from residents
- Provide clerical support and manage the Concierge counter
Requirements :
Diploma holder, preferably in hotel or tourism managementGood team player with pleasant personality and customer orientedExcellent spoken in both English & MandarinCollege and university student are welcome to apply for Part Time ConciergeCandidate with less experience will consider as Assistant ConciergeBenefits :
Discretionary Bonus12-14 Annual LeaveOn the Job TrainingFull Paid Sick LeaveMaternity Leave and Paternity LeaveMedical Plan & Family Hospitalization InsuranceDental BenefitsReferral BonusStaff DiscountNO OVERNIGHT Shift DutyOvertime Compensation14 Statutory Holidays8 Rest Days Per MonthWork Location : Serviced Apartment in Tsim Sha Tsui area